Introduction
Shopify is a leading eCommerce platform, while Zoho Inventory empowers businesses with seamless inventory management, order tracking, and shipping solutions. Instead of relying on third-party Shopify apps, businesses can achieve a direct, customized integration using Shopify Webhooks and Zoho Inventory REST APIs.
In this step-by-step guide, we’ll demonstrate how to synchronize Shopify orders, products, and customers with Zoho Inventory, automate order fulfillment, and integrate a custom shipment carrier—ensuring a streamlined eCommerce experience.
Why Integrate Shopify with Zoho Inventory Manually?
- Real-time synchronization of orders, customers, and products.
- Complete customization without third-party app limitations.
- Cost-effective solution reducing reliance on paid apps.
- Enhanced automation for order processing and fulfillment.
Step-by-Step Shopify-Zoho Inventory Integration
Setting Up Shopify Webhooks for Real-Time Updates:
Webhooks trigger real-time data sync between Shopify and Zoho Inventory whenever an order is placed, a product is updated, or a new customer is created.
How to Configure Webhooks in Shopify:
- Log in to Shopify Admin.
- Navigate to Settings > Notifications.
- Scroll down to the Webhooks section.
- Click Create Webhook and configure:
- Event Type: “Order Creation”, “Product Update”, “Customer Creation”
- Format: JSON
- URL: Your server endpoint that processes webhook data
- Save and test the webhook.
Customer Synchronization:
- Check if the customer exists in Zoho Inventory via email lookup.
- Create a new contact if the customer does not exist.
Product Synchronization:
- Verify product existence in Zoho Inventory.
- Create new product records if missing
Order Fulfillment & Shopify Status Update
Once an order is shipped in Zoho Inventory, update the order status to “Fulfilled” in Shopify to keep records synchronized.
Automating Order Fulfillment in Shopify:
- Monitor Zoho Inventory for shipment updates.
- Trigger Shopify’s Fulfillment API to update order status.
Custom Shipment Carrier Integration with Zoho Inventory
If using a shipping carrier not supported by Zoho Inventory, integrate a Custom Carrier API for seamless tracking updates.
Steps for Custom Carrier Integration:
- Fetch order details from Zoho Inventory.
- Generate a tracking number and shipping label using the custom carrier’s API.
- Send the tracking details back to Zoho Inventory and Shopify.
Conclusion
By leveraging Shopify Webhooks and Zoho Inventory’s REST APIs, businesses can
implement a seamless and cost-effective integration without third-party apps. This
automated workflow ensures:
- Real-time order, product, and customer synchronization
- Automated order fulfillment updates
- Custom shipping carrier compatibility
- A scalable and fully customized integration approach
With this method, businesses maintain full control over their data and processes, reducing
operational costs while enhancing efficiency.
Would you like to explore further enhancements, such as automated inventory updates or multi-location fulfillment? Contact Us
